tag:blogger.com,1999:blog-13445517.post114784202684092497..comments2024-03-01T00:20:49.948-08:00Comments on the curious shopper: How to listensarahttp://www.blogger.com/profile/07734068259421243637noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-13445517.post-1149075961278480062006-05-31T04:46:00.000-07:002006-05-31T04:46:00.000-07:00I personally think the instant gratification of pi...I personally think the instant gratification of picking up, smelling, feeling, etc. a book, then going over, buying and taking it with my RIGHT THEN is why I still buy books from stores.<BR/><BR/>I hate not having my shit right away and being able to touch it and see if I like it. I will never buy clothes online.Elliotthttps://www.blogger.com/profile/05041705175957121211noreply@blogger.comtag:blogger.com,1999:blog-13445517.post-1147890834011269922006-05-17T11:33:00.000-07:002006-05-17T11:33:00.000-07:00Great examples. I think one component of both the ...Great examples. I think one component of both the Polaroid and the toothbrush is that the customers provide information in to the store and the store provides the information back out to the customers. <BR/><BR/>The customers have a voice. They shape the merchandise being carried, or they shape the decor. It's participation or (buzzword alert - ulp) co-creation, at some level. <BR/><BR/>Customers aren't being asked to redecorate the store, but to create a teeny artifact that will contribute to the store itself. And it's very very personal - it's a picture of them!<BR/><BR/>Suggestions boxes can really blow, although I have enjoyed the ones at my old Y, or even university libraries, where the cards are posted on a bulletin board, including replies from the staff. Mostly I get a voyeuristic superior buzz out of that, however. Look at how raving and inarticulate people are!Steve Portigalhttps://www.blogger.com/profile/05974765788548616925noreply@blogger.com